Pardon Me...: Archive

4 tags

Mar 1st

Emails

JS: Angel, There is a script on the report for Dr. Linda Stropes that generated at 5:20pm yesterday. Did you make the first call to ensure the office obtained this? There are no notes in EP. 
AB: The office was closed
JS: Ok, could you please document that in the notes.  
AB: Do you have that page of the report?
JS: The script came back this morning.
AB: I never got that page of the report.
JS: I don’t understand. Can you please document that you called yesterday in the RX Notes?
AB: You said there was a script on the report this morning; I never got that page of the report. Who had that page of the report? The note is already in epost.
JS: I don’t understand why that is relevant. I believe I may have given it to Michelle.
AB: It’s not relevant now but if I had the report page I would have know what Rx number to put the note under and at that moment it was relevant. It then becomes a different issue that it was given to a different person.
JS: Oh, I well I apologize it was given to someone else in error, I assure you. 
AB: No apology needed